Terms of service

Welcome to FitnessRX for Life, where we are dedicated to providing a peaceful and welcoming environment for all our clients. Please take a moment to review our terms of service and studio policies:

1. Membership and Fees:
- We offer various membership options, including drop-in classes, class packages, and monthly memberships. Please refer to our website or inquire at the front desk for current pricing and membership details.
- Payment for classes and memberships is due in full at the time of purchase. We accept cash, credit/debit cards, and online payments.

2. Code of Conduct:
- Respect for all individuals is paramount at our studio. Please be mindful of your behavior and language towards instructors and fellow clients.
- Please arrive on time for classes and refrain from disrupting ongoing sessions.
- Wear appropriate yoga attire and refrain from wearing strong scents or perfumes.

3. Cancellation and Refund Policy:
- If you need to cancel a class reservation, please do so at least 24 hours in advance to avoid being charged.
- Refunds for memberships or class packages are not available.

4. Liability Waiver:
- By participating in classes at our studio, you acknowledge and accept the inherent risks associated with physical activity. Please consult with your healthcare provider before starting any new exercise program.

5. Intellectual Property:
- All instructional materials and techniques provided by our studio are copyrighted and may not be reproduced or distributed without permission.

6. Privacy Policy:
- We respect your privacy and will only collect personal information necessary for class registration and communication purposes. Your information will not be shared with third parties.

7. Termination of Membership:
- We reserve the right to terminate a client’s membership for repeated violations of studio policies or disruptive behavior.

8. Dispute Resolution:
- Any disputes between clients and the studio will be resolved through mediation or arbitration.

By attending classes at FitnessRX for Life, you agree to abide by these terms of service and studio policies. Thank you for choosing us as your yoga studio of choice.

Privacy Policy

Effective From:

At FitnessRX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or services.

Information We Collect

We may collect the following information when you interact with our website:

  • Name

  • Email address

  • Phone number

  • Billing and payment information (processed securely through third-party payment providers)

  • Health and fitness information you voluntarily provide during assessments or consultations

  • Information submitted through contact forms, class registrations, or program applications

How We Use Your Information

Your information may be used to:

  • Schedule appointments and classes

  • Process payments

  • Communicate regarding your bookings or membership

  • Provide coaching, fitness programming, and customer support

  • Send newsletters, educational content, or promotional offers (you may unsubscribe at any time)

  • Improve our website and client experience

Payment Security

Payments are processed through secure third-party payment processors. FitnessRX does not store your complete credit card information on our servers.

Information Sharing

We do not sell or rent your personal information. Information may only be shared with trusted service providers who assist in operating our business, processing payments, scheduling appointments, or providing services on our behalf.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance site functionality.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information where permitted by law

  • Opt out of marketing communications

Third-Party Services

Our website may contain links to third-party websites or use third-party scheduling and payment services. We are not responsible for the privacy practices of those third parties.

Changes to This Policy

FitnessRX reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through the contact form on our website.

Cancellation Policy

Zero percent tolerance against cancellation policy—if you book it and miss it, you lose it.

We ask that  you provide more than 24-hour notice in the event you need to  cancel a personal training session/ all classes. No charges shall be levied when canceling with MORE than 24 hours notice given. If a cancellation  occurs with less than the 24-hours notice your account will be debited for that session. In the event that you miss more than 3 scheduled PT training sessions, your regular scheduled  training schedule  will be subject to change.

Session Promptness

Please arrive on time for a scheduled appointment. Please prepare to train barefoot or with an indoor only minimal training shoe. Bring a water flask and a hand towel.

Refunds

There will be no refunds for personal training sessions or booked classes. Individual classes and or class and group training packages are not transferable.

Session Expiration

Purchased PT sessions / class packages will expire after 3 months from the first scheduled session. Any remaining sessions left unused will not roll over to the next month, or to other training packages.